Introduced by the law against waste1 and for the circular economy since 1 January 2021 in France, the repairability index is enforced for five categories of electronic and home appliance products, including smartphones.
The reparability index is a rating, starting from 1 to 10, mains to inform the consumer about the repairability of his/her purchases in full transparency.
Producer makes available, for free and for a number of years, technical documents to repairers and consumers.
Ease of disassembly of the product, the types of tools necessary for it, and the types of fasteners.
Duration of availabiliy and delivery times of spare parts.
Ratio between the price of spare parts and the price of the product.
Score established in relation to sub-criteria specific to the product category.
Telephones passing through the hands of our after-sales service are repaired up to 35% for hardware and 12% for software, i.e. a repair rate of 47% !2
This is the quantity needed to produce, use and eliminate a smartphone3.
This is the amount of CO2 emissions preserved if the lifespan of smartphones and computers in Europe is extended. Or the annual emissions of the city of Nice !4
Wiko is committed to obtaining good ratings and improving them on its future product ranges.
To list some examples per range:
2 According to internal data. Unrepaired telephones are subject to recycling treatment in compliance with French waste standards.
3 Club de la Durabilité 2019 Report
4 Extract from Club de la Durabilité 2020 Report (EEB (2019) Coolproducts don’t cost the earth - full report)