Troubleshooting
Check/update Androidâ„¢ operating system from the smartphone (Over The Air update, OTA)

Over The Air update (OTA) brings corrections to the Androidâ„¢ operating system and installs its earlier version (if available) without erasing personal data:*
Wi-Fi connection is recommended for best downloading conditions.

Open "Settings" app :
- tap on "System" down the screen,
- tap on "Advanced", if needed,
- tap on "System update",
- tap on "Check for update", if needed.

* This type of update has no effect on settings and personal data.
Product(s) concerned by this article:

HARRY2 - JERRY3 - LENNY5 - SUNNY3 - SUNNY3 MINI - TOMMY3 - VIEW GO - VIEW LITE - VIEW MAX - VIEW2 - VIEW2 GO - VIEW2 PLUS - VIEW2 PRO - VIEW3 - VIEW3 PRO - 64+4 - Y60 - Y80 -

For another product, click here





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