Troubleshooting
Unlock the smartphone in case of a forgotten password

Reset the Androidâ„¢ operating system with a PC.

* Click here to know how to reset the smartphone with a PC.

IMPORTANT: The phone's IMEI will be requested on our website to provide you with the right version of your device.
This operation erases all personnal data (contacts, pictures, files, passwords, etc.).
Your current Google ID will be requested to recover backed-up data and access the smartphone.




Product(s) concerned by this article:

HARRY2 - JERRY3 - LENNY5 - SUNNY3 - SUNNY3 MINI - TOMMY3 - VIEW GO - VIEW LITE - VIEW MAX - VIEW2 - VIEW2 GO - VIEW2 PLUS - VIEW2 PRO - VIEW3 LITE - Y50 - Y60 - Y80 -

For another product, click here





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