Updates and resets
Reset from the smartphone
The reset allows to restore the smartphone to the factory settings.
This procedure has no effect to the Android™ version but erases all personnal data (contacts, pictures, files, passwords, etc.).
*NB: during the following steps, your current Google ID will be requested to recover backed-up data and get access to the smartphone.
1. Remove Google account, if you have an access to the smartphone menu
Open "Settings" app
:
- tap on "
Accounts",
- Select the account,
-
REMOVE ACCOUNT.
2. Smartphone resetOpen "Settings" app
:
- tap on "System",
Y61 only : tap on "
Advanced",
- tap on "
Reset options",
- tap on "
Erase all data" (to factory settings).
The smartphone restarts and the finalization of the last steps will take up to 10 minutes.
* If you have an access to the smartphone menu:
- click here to know how to back-up contacts on a SD card, - click here to know how to transfer photo and video files to a SD card,- click here to know how to transfer photo, video or music files using a PC.
Product(s) concerned by this article:
POWER U30 -
VIEW5 -
VIEW5 PLUS -
Y51 -
Y61 - 16+1 GB -
Y81 -
Y82 -
For another product, click here
